Support

Need a hand with Vaibli? We're here to help.

Get in touch

Email support@vaibli.app and we'll get back to you within 1–2 business days.

When you write to us, including the following helps us respond faster:

The email address or sign-in method on your account.
Your public handle (if available).
The device and OS version you're using (e.g. iPhone 15 / iOS 17.4, Pixel 8 / Android 14).
A short description of what you were trying to do and what went wrong.
A screenshot or short screen recording, if relevant.

Trouble signing in. Make sure you're using the same sign-in method you signed up with (Apple, Google, or email magic link).
Phone number verification. If you didn't receive your code, check that the number is reachable for SMS or WhatsApp, then try again after a minute.
Push notifications not arriving. Open the app once, then check your device's notification settings for Vaibli.
Want to delete your account or data. See our Account and Data Deletion page.